Ken Wainaina
Interactive Design Graduate | Georgetown AI Management Master's Student
Great Falls, VA 22066 | kenwainaina123@gmail.com
Highly motivated Interactive Design graduate and current Master's student in Artificial Intelligence Management at Georgetown University, combining creative design with expertise in data analytics, generative AI, and software development. Proficient in SQL, Python, Java, CSS, and HTML, with experience in website development, Microsoft tools, and database administration. Expanding knowledge in AI strategy, ethical implementation, and emerging technologies through graduate studies. Skilled in cybersecurity frameworks (NIST, FISMA, FISCAM), project management, and cross-functional collaboration, delivering efficient, technology-driven solutions with a product management mindset.
Education
Georgetown University, Washington, DC
Master of Professional Studies in Artificial Intelligence Management
Started Summer 2025
James Madison University, Harrisonburg, VA
Bachelor of Science – Interactive Design / Computer Information Systems
Graduated: May 2025
Work Experience
Specialist
Apple Inc., Tysons Corner, VA
July 2025 - Present
- • Drove sales growth by delivering personalized product recommendations aligned to customer needs
- • Facilitated seamless device setup and troubleshooting, improving customer confidence and retention
- • Cultivated brand loyalty by providing exceptional, solutions-focused service in a high-volume retail setting
Robot Engineer
Starship Technologies
February 2021 - June 2025
- • Managed and maintained 60 on-campus delivery robots, resolving technical issues and ensuring smooth operation
- • Led and trained a team of 20 student employees, mentoring them on coding, testing, and implementation
- • Awarded US Employee of the Year in 2021, 2022, 2023 for outstanding performance
Administrative and Communications Intern
Harrisonburg Rockingham Chamber of Commerce
May 2024 – August 2024
- • Engineered an efficient integration framework for QuickBooks and Chamber Master, accelerating reporting capabilities
- • Created and scheduled social media announcements to promote Chamber events and initiatives
- • Researched and proposed alternative solutions for existing paid memberships to online systems
AI Strategy Intern
Meta
May 2023 - September 2023 · 5 months
Menlo Park, California, United States · On-site
- • Assisted in developing AI-driven business strategies to enhance operational efficiency across Meta's global teams, focusing on optimizing data processing workflows
- • Collaborated with cross-functional teams to integrate AI tools into business operations, improving user engagement and customer experience
- • Analyzed the effectiveness of AI-based solutions in streamlining marketing campaigns and customer support automation, reducing response times by 25%
- • Provided insights into ethical AI implementation, ensuring alignment with Meta's compliance standards and data privacy regulations
- • Supported the creation of AI training materials for team members, increasing internal awareness of machine learning tools used in business decision-making
Admissions Manager
Water Mine Family Swimming Hole
May 2018 - September 2021
- • Advanced from Cashier to manager in two years, leading and optimizing a team of 7 cashiers
- • Collaborated with upper management to define and implement roles and responsibilities
- • Coached and mentored cashiers to improve customer service and performance
Leadership and Activities
Head Coach (Volunteer)
Little Legends Basketball, Vienna, VA
- • Coached 12 kids from 6th to 8th grade
- • Won Coach of the Year award two years in a row
Audio Visual Specialist
McLean Bible Church
Science and Technology
- • Managed church audio and visual
- • Created new visuals and scripts to perform on stage during service
Skills
- JavaScript (incl. Frameworks)
- Python
- Java
- C++
- HTML
- SQL
- Linux
- Front-End Development
- Web Development
- Bootstrap
- User Experience Design (UED)
- User Experience (UX)
- User Analysis
- User Personas
- Interaction Design
- Web Design
- Design Management
- Adobe Photoshop
- Adobe Premiere Pro
- Data Science
- Database Development
- Database Queries
- Database Management System (DBMS)
- Database Administration
- Pivot Tables
- Analytical Solutions
- Machine Learning
- Natural Language Processing
- Computer Vision
- Large Language Models
- AI Ethics & Governance
- Generative AI
- AI Strategy Development
- Neural Networks
- Prompt Engineering
- AI Integration
- Project Management
- Management
- Sales
- Advertising
- Business Collaboration
- QuickBooks
- Atlassian Bamboo
- Microsoft Office
- Microsoft PowerPoint
- Google Sites
- Computer Networking
- System Identification
- Computer Information Systems
- Communication
- Teamwork
- Problem Solving
- Critical Thinking
- Thinking Skills
- Dexterity
- Troubleshooting
- Collaborative Environment
Interests
Technology including AI, UI/UX Design, Robotics, Team Sports (Basketball, Football, Lacrosse), Golf